Product / Portal

A member portal that doesn't feel like 2008.

Magic-link sign-in. Mobile-first PWA. Members renew, RSVP, update contact info, and pay invoices in 30 seconds, on the same phone they use for everything else.

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Capabilities

What members can do.

The portal is the surface members touch. Make it boring, in the good way.

Magic-link sign-in

No password. We email a one-click link. Works on any phone, any email client, any browser from the last five years.

Pay invoices

Stripe Checkout. Apple Pay and Google Pay supported. Saved cards continue to work after migration.

Renew online

One click. Card on file optional. Auto-renew with grace period and card-expiry reminders.

RSVP to events

Confirmations, calendar invites, reminders. Member rates auto-applied; guest fees post to the next invoice.

Update contact info

Members maintain their own record. Fewer support tickets for your staff. Audit log on every change.

Download receipts

Tax receipts, payment confirmations, invoice PDFs. All searchable by year. CRA / IRS compliant.

No app store. No password reset queue. Fewer emails for your team.

PWA install adds the portal to the home screen. Behaves like a native app, with no App Store, no Play Store, no install friction. Works offline for read-only views (member directory, event details, past invoices).

Get started Read the security overview
# Portal install (one tap)
> "Add to Home Screen" prompt
> No app store review queue
> No password reset queue
> Works offline (read-only)
> WCAG 2.1 AA across every screen
White-label

Your brand, our infrastructure.

On Growth, the portal carries your colors, your logo, your sembr.co subdomain (or your custom domain via CNAME). The Sembr wordmark stays in the footer; everything else is yours.

Useful when your members expect to interact with your organization, not with a vendor. Most chamber and association members never know they're using Sembr.

  • Custom primary color, accent color, font choice (from a curated set).
  • Custom logo (header + email).
  • sembr.co subdomain or custom domain (CNAME).
  • Sembr wordmark in footer; "powered by" attribution.
FAQ

Common questions.

What if a member loses access to their email?
Staff can issue a one-time access link from the member's record. The link expires in 15 minutes and is logged in the audit trail. Members can update their email through the same flow once signed in.
Can members pay without creating an "account"?
Yes. Public invoice and event-ticket pages work for one-off purchases without portal sign-in. The member's record is created (or matched) automatically based on the email used at checkout.
Does the portal work for organizations with multiple reps per member firm?
Yes. A member firm has a primary contact (dues-payer) and any number of additional reps, each with their own portal login, role flags, and event registration history.
Can we white-label the portal?
Custom branding is on Growth: your logo, your colors, your sembr.co subdomain (or custom domain via CNAME). The Sembr wordmark stays in the footer.
Is the portal accessible (WCAG)?
WCAG 2.1 AA across every screen. Keyboard navigation, screen reader labels, sufficient color contrast, reduced-motion support, 44px minimum touch targets.

Give your members a portal worth using.

Take the 10-minute interactive tour. No sign-up required.

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